How do I set-up an Auto Responder?

Set-up an Auto Responder on a mailbox via Webmail:

1.    Browse to the Webmail login page (https://webmail.konsoleh.co.za)
2.    Login with your full email address (eg. This email address is being protected from spambots. You need JavaScript enabled to view it. ) and email password. (passwords are case-sensitive)
3.    Select ‘MailAdmin’
4.    Select ‘Autoreply’ and edit as needed
5.    Click on ‘Add’
6.    Your Auto Responder is now active. To test it, send an email to the address and see if you receive the auto response.

Remove the Auto Responder for a mailbox via Webmail:

1.    Browse to the Webmail login page (https://webmail.konsoleh.co.za)
2.    Login with your full email address (eg. This email address is being protected from spambots. You need JavaScript enabled to view it. ) and email password. (passwords are case-sensitive)
3.    Select ‘MailAdmin’
4.    Select ‘Autoreply’
5.    From the ‘Autoreply’ drop down select ‘Off’
6.    Click on ‘Add’
7.    You will notice when you go back to ‘Menu’ that Autoreply will no longer display ‘On’

Set-up an Auto Responder on a mailbox via konsoleH:

1.    Browse to konsoleH (https://secure.konsoleh.co.za/)
2.    Login with your Client number and Management password
3.    Select or search for a domain name in the ‘Hosting Service’ tab
4.    Select ‘Mail’ from the left-hand menu
5.    Select ‘Manage Accounts’
6.    The main window will display all the existing active email accounts for your domain
7.    Select ‘Autoreply’ next to the mailbox for which you wish to set-up the auto response
8.    Complete information requested
9.    Select ‘On’ from the Autoreply drop down
10.    Click on ‘Add’
11.    Your auto responder is now active. To test it, send an email to the address and see if you receive the auto response.

To remove the Auto Responder for a mailbox via konsoleH:

1.    Follows steps 1-8 above
2.    From the ‘Autoreply’ drop down select ‘Off’
3.    Click on ‘Add’
4.    You will notice when you go back to ‘Menu’ that Autoreply will no longer display ‘On’